Atkins Cheat Sheet

All the hot tips and key points you need.

Top Tips for new Atkins clients!

Best general

  • Customer number is at the top of any invoice.

  • You don’t have to size or crop your images before you upload! Just drag and drop.

  • Roes username is your customer number and your password is the email address you signed up with.

  • All albums open on a double page spread.

  • Ignore the colour that our ordering software shows you, it’s just a rough rendering.

  • All frames are priced on the image size not the outside frame size.

  • All samples at 20% off all the time!

Ordering

  • We have a heap of help videos here.

  • Your due date is at the top of your invoice. We will contact you if there’s a change to it.

  • When ordering with Roes, don’t move your files until you’ve finished and closed Roes so it doesn’t get confused.

  • Don’t make file names longer than 30 characters.

  • Check file in Photoshop by opening in program and going to Image in top menu -> Image Size - shows size and DPI.

Prints

  • When you order your FREE test prints, choose a good range of shots, dark, light, black and white etc. Don’t just choose images you like.

  • If you want images printed in a specific order, number them, and if you’re printing more than 10, start at 01.

  • You can only order black border prints on Traditional Photo prints.

  • Be careful with Master Fine Art loose prints because they scuff easily. Most people don’t mind but just remember.

  • Matte Art and Traditional Photo prints are similar gsm (thickness of the paper) Master Fine Art prints are the thickest.

Albums

  • The only difference between our albums is the print technology used to print the spreads.

  • Traditional Photo albums are best for families, parent albums and boudoir (due to the rich blacks).

  • Matte Art albums are ideal for any style, but not recommended for albums that lot of sticky children’s hands will be on!

  • Master Fine art are pigment printed albums and very delicate. They are best for art albums, high end weddings and those craving the best.

  • If you want a translucent page, make sure you keep the first 5mm in from the spine clear of image. That is where the page is tipped in. See more here.

Frames

  • All frame packages are named after women we love. Erika package is Kate’s Mum and the Isabel is for her sister.

  • All our frames are priced on the image size, not the frame or outside frame size.

  • If you need to find the outside frame size you can grab it here.

  • All frame packages include everything you need, mat, glazing, in the case of our Vintage Map, the Erika package, also includes the ribbon and timber rods.