Only part of my order has been delivered. Is there another package coming?

Short

Your order will sometimes arrive in 2 parcels - don’t fret!

 

Long

We will aim to pack as many things together as possible, but to avoid damaging your products we may split them into 2 parcels and they are not always delivered at the same time. Large rolled prints in tubes will often come separately.

Your Australia Post tracking should have a dropdown menu showing the tracking for the individual parcels if your order has been split.

 

More articles…

Previous
Previous

What size files should I upload when ordering?

Next
Next

I forgot to upload some images in Roes but I’ve sent my order, can you add what I’ve missed to my order?