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Popular help articles

Open family album with handwritten names "Kylie" on the page, held by a person's hands over a dark surface.

Albums

Close-up of a computer screen showing an 'Add to Cart' button on an online shopping website in black and white at Atkins Photo Lab.

Ordering and Roes

Two framed landscape photographs of rocky hills and coastline hang on a black wall, with a decorative shelf holding a bowl, a pink flower, and a small dish in the foreground at Atkins Photo Lab.

Frames

A package bag and two parcels inside a box, with shipping labels and barcodes visible. One parcel has a label with the text 'DO NOT BEND' and a warning icon at Atkins Photo Lab.

Shipping

Collection of five printed photographs of a family on a textured beige background at Atkins Photo Lab.

Prints

Atkins Help Videos

We have a range of help videos and we are filming new ones all the time. Check them all out on the link below and let us know if you have any ideas for videos you’d like to see!

freaking out?

freaking out?

Priority contact!

If you need help urgently and want to grab our attention use this form. Your email will be attended to first thing and we will get back to you asap.

You can also reach out over our social media, but we find that our email is our very best point of contact as it regularly gets checked over by a whole team of brilliant customer service staff with access to our main ordering system.

Look forward to calming your nerves, asap!

Thanks!

Atkins

All help articles!

We are adding new articles all the time as questions come in and new products are added. Feel free to make suggestions.