Help!
Anything you’re looking for, just ask.
Popular help articles
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Atkins Help Videos
We have a range of help videos and we are filming new ones all the time. Check them all out on the link below and let us know if you have any ideas for videos you’d like to see!
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Priority contact!
If you need help urgently and want to grab our attention use this form. Your email will be attended to first thing and we will get back to you asap.
You can also reach out over our social media, but we find that our email is our very best point of contact as it regularly gets checked over by a whole team of brilliant customer service staff with access to our main ordering system.
Look forward to calming your nerves, asap!
Thanks!
Atkins
All help articles!
We are adding new articles all the time as questions come in and new products are added. Feel free to make suggestions.
What sizes can I order Marilyn in?
Can you just add my print to the frame I already have?
What mounting materials can I choose from when ordering an Eleanor?
How do I hang an Eleanor?
Why doesn’t my wooden frame match one I have ordered previously?
What is the difference between a Small Box and Large Box frame?
What is the best paper type for a frame package?
Can I print on a material other than paper?
Which file format should I upload?
Can I order a custom sized product?
